Job Description
Zūm is a rapidly expanding Series E startup aiming to transform the school transportation industry. They are seeking a detail-oriented Workforce Administrator to manage payroll and HR processes for employees, ensuring accurate timekeeping and onboarding while providing exceptional employee support. Responsibilities Manage timesheets for union and non-union employees, ensuring accuracy and compliance with company policies and collective bargaining agreements Calculate time and pay discrepancies with precision and respond to employee payroll queries promptly Distribute physical pay documents to employees including paystubs and W-2 forms Coordinate with Finance and Payroll teams to resolve discrepancies and ensure timely, accurate pay processing Conduct regular review and audit activities within Zum's portal to ensure accuracy and compliance Execute new hire onboarding including I-9/E-Verify completion and HRIS employee profile setup Coordinate with recruiting to ensure new hire paperwork and logistics are completed efficiently Process employee status changes in the HRIS system accurately and in a timely manner Create termination tickets, provide employees with final paychecks, and coordinate all off-boarding tasks Maintain accurate and up-to-date filing systems for administrative records, ensuring compliance with retention requirements Serve as primary local contact for employee questions and concerns on pay and HR, escalating issues appropriately Skills High school diploma required; additional coursework in HR or payroll preferred Minimum 1 year of payroll processing experience with high-volume operations (100+ employees) Proficiency with payroll systems (ADP experience strongly preferred) Experience administering payroll in a union or collective bargaining agreement (CBA) environment Background in transportation, logistics, or similar industry Demonstrated ability to effectively engage with high volumes of employees and stakeholders Proven track record of cross-functional collaboration across multiple departments Strong attention to detail with the ability to meet strict deadlines in a fast-paced environment Excellent decision-making skills with the ability to provide clear, authoritative guidance when needed Strong communication and interpersonal skills Benefits Medical Dental Vision 401(k) Holidays Wellness Vacation And more Company Overview Zūm has reimagined student transportation— managing every vehicle, driver, passenger, parent, and ride on a single platform. It was founded in 2015, and is headquartered in Redwood City, California, USA, with a workforce of 51-200 employees. Its website is