Qualifications



  • Stand, sit, or walk for an extended period of time or for an entire work shift

  • Education: High school diploma or G.E.D

  • Related Work Experience: At least 1 year of related work experience

  • Supervisory Experience: No supervisory experience

  • License or Certification: None


Responsibilities



  • Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers

  • Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction

  • Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities

  • Announce all visitors, contractors, etc

  • to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key system

  • Answer, record, and process all calls, messages, requests, questions, or concerns

  • Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem

  • Understand and assist with owners’ reservation services (HRS)

  • Assist with scheduling of the elevator for move-in/out for Residence owners/tenants