Job Description
About the position Responsibilities • Serves as the subject matter expert and technical contact for their focus application areas (Cadence and Prelude) and takes the lead in primary areas of work, including Projects, Changes, Break/Fix escalation, end-user support and education. • Collaborate with clinic team members, other informatics, rev-cycle and IT professionals, and leadership to implement, optimize, and maintain the EHR system and integrated technologies. • Provides education to users on appropriate system usage per standards to ensure compliance with registration, scheduling, and billing standards. • Assists with troubleshooting day to day workflow related issues and provides direct support to end-users. • Other duties as assigned. Requirements • Bachelor's degree in a relevant field is strongly preferred. • Minimum two (2) years in a position that has the same or similar primary duties, supporting Epic Cadence-based workflows in a healthcare setting is required. • Epic Cadence Proficiency or Certification is required. • Prior Electronic Medical Record (EMR) experience is strongly preferred. Epic experience is a plus! • Demonstrated ability to initiate, work independently, and effectively multitask. • Excellent attendance and work ethic. • Positive attitude and desire to be a team player. • Ability to communicate professionally and effectively with patients, physicians and other team members. • A commitment to patient-focused care, privacy, and safety. Benefits • Employee is 100% covered Medical, Dental, Vision, and Prescription Insurance • Generous 401(k) plan and Flexible Spending Account options • Paid Time Off plus 8 paid holidays annually • Robust wellness program and employee assistance services • 70% of Tri-Met transit pass covered • Employee discounts and optional benefits like Pet Insurance Apply tot his job