Job Description
The Illinois Housing Development Authority (IHDA) is one of the Nation’s preeminent Housing Finance Agencies dedicated to financing affordable housing. The Business Systems Analyst I will oversee the Loan Origination System for the Homeownership Department, ensuring data accuracy and acting as a liaison with the IT department for system updates and enhancements.
Responsibilities
- Oversee all data entry for accuracy and completeness
- Train and work with staff to guarantee employees have the knowledge to effectively perform their tasks within the system
- Understand downstream impacts of any system change and coordinate with those departments to ensure they are in lock step from an informational standpoint
- Complete policy and procedures, with department Business Analyst(s) and upper Management, to confirm accuracy; revisit changes on a regular basis to ensure compliance
- Maintain, and proactively initiate, efforts between the Authority's departments to ensure the origination software complies with investor requirements; including the hedging of mortgage loans
- Work with LOS Vendor to guarantee all updates and enhancements are applied in a timely manner, along with ensuring the necessary testing has been documented to maintain audit and IT compliance
- Facilitate training for external lenders regarding the front-end reservation website; including, but not limited to: Reserving / locking loans, uploading documents to files for IHDA review, and assisting external system administrators with the on-going maintenance of external user accounts
- Coordinate with department's Business Analyst(s) to configure and maintain all internal and external user's system rights / privileges rights with the appropriate security access as needed by their position
- Provide assistance to correspondent lender network during the reservation process to ensure lenders can actively lock in loans, upload documents, and maintain external user accounts
- Part of the team responsible for the creation, implementation, and maintenance of the Authority’s single-family loan programs within the LOS; including monitoring the funds available for each program
- Perform additional duties as assigned
Skills
- Bachelor's Degree preferred
- Must have background knowledge of computer science experience
- Requires excellent verbal and written communication skills along with customer service skills
- Must have strong analytical skills with the ability to critically think and problem solve within time sensitive situations
- Must be highly organized with a high attention to detail
- Must be able to autonomously research the mortgage industry; including, regulatory changes and financial impacts of securitizing Mortgage Backed Securities (MBS) that pertains to maintaining the Authority's LOS
- Microsoft Office skills required; including, but not limited to: Microsoft Excel, Word, Visio and PowerPoint
- Physical Requirements: Alternating between sitting, standing, and walking. Ascending and descending stairs. Crouching and stooping. Pushing and pulling. Reaching overhead or below. Repetitive tasks movements (filing, keyboarding, copying). Lifting, carrying, and moving objects of up to 10 -15 pounds
- Encompass (LOS) experience is highly preferred
- Report writing skills (Crystal Reports, SSRS, etc.) preferred
Benefits
- Paid time off, plus paid holidays
- Medical/dental/vision/life insurance plans
- Short/long term disability
- Tuition reimbursement
- Flex spending
- 401K plan – immediate vesting
- IHDA employees may be eligible for federal loan forgiveness programs.
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