Job Description
Position: RVP HIC Field Operations Pacific (Remote opportunity) RVP HIC Field Operations Pacific (Remote opportunity) Hyatt Hotels Corporation is seeking an inspiring and highly strategic senior leader to join our Inclusive Collection as Regional VP of Operations . In this role, you will oversee the operational, financial, and strategic performance of the hotels within your region, ensuring alignment with company strategy, brand standards, and quality expectations. You will partner closely with General Managers, Corporate Operations, Finance, Sales & Marketing, Human Resources, Development, and other key leaders , playing an instrumental role in driving operational excellence, owner engagement, and longâterm business results. You will join a passionate team committed to our purpose of caring for people so they can be their best , while fostering continuous improvement, innovation, and a collaborative culture across the organization. Who We Are At Hyatt, we believe in the power of belonging and in cultivating a culture of care where colleagues feel supported and valued. Since 1957, our colleagues and guests have been at the heart of our business, helping Hyatt become one of the fastestâgrowing hospitality companies worldwide. With the ongoing expansion of the Hyatt Inclusive Collection , we continue to open doors to exciting opportunities for growth, innovation, and exceptional guest experiencesâwhile always staying true to what matters most: People . Why Now? This is an exceptional time to join Hyatt. The Inclusive Collection is growing rapidly across Latin America and the Caribbean, with new developments, openings, and brand expansions. We are seeking passionate changeâmakers who thrive in dynamic environments, lead with purpose, and are eager to shape the future of allâinclusive hospitality. How We Care for Our People We are proud to offer exceptional corporate benefits, including: ⢠Annual allotment of complimentary stays at Hyatt hotels globally ⢠Flexible work schedules and hybrid options where applicable ⢠Continuous learning and professional development opportunities Who You Are You are a strategic, influential, and peopleâfocused leader who understands the impact of a strong operational culture. You embody Hyattâs core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing . You excel at building relationships with owners, developing highâperforming teams, and driving exceptional financial and operational results across multiple properties. The Role As Regional VP of Operations , you will oversee all operational and business performance for the hotels within your assigned region. This includes strategic leadership, financial oversight, guest and colleague experience, brand consistency, and the development of future talent. Key Responsibilities Operational & Financial Leadership ⢠Direct oversight of management and results of all business units in the region. ⢠Continuously track revenue streams, sales strategies, and action plans for package and nonâpackage revenue. ⢠Ensure effective cost management and alignment with budget guidelines. ⢠Monitor GOP and financial KPIs for each property. ⢠Conduct monthly onâsite inspection visits to all hotels in the region. Owner Relations ⢠Maintain a proactive, transparent, and collaborative relationship with hotel owners. ⢠Attend regular meetings with owners and prepare Executive Summary minutes with followâup actions. ⢠Closely monitor the implementation of agreedâupon action plans. Strategy Execution & Business Planning ⢠Implement corporate guidelines, strategies, and policies established by HIC Corporate. ⢠Lead the planning, development, and followâup of annual budgets for all business units in the region. ⢠Participate fully in weekly hotel forecasts and ensure corrective action plans are executed. ⢠Organize quarterly faceâtoâface Regional GM meetings and submit Executive Summaries to the Group President. Performance, Standards & Guest/Colleague Experience ⢠Review financial indicators, forecasts, and results across all properties. ⢠Share best practices and ensure successful operational initiatives are replicated across the region. ⢠Identify and resolve crossâregional opportunity areas (demographics, suppliers, risks, threats, opportunities). ⢠EnsâŚ