Job Description
At arenaflex, we believe that the success of our company is directly tied to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who genuinely care. This approach sets us apart from our competitors and has been the driving force behind our growth and success. Our motto, "Success is the only option," reflects our unwavering dedication to excellence and our relentless pursuit of improvement. As a leading provider of financial services, arenaflex offers a comprehensive benefits package that supports the well-being of our employees and their dependents. This package includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance, and an employee assistance program. We also offer optional benefits such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options. **Job Summary:** We are seeking an experienced Full Stack Customer Service Representative – Loan Consultant I to join our team in Sedalia, MO. As a Loan Consultant I, you will be responsible for providing exceptional customer experiences while providing personal loan solutions. This role involves building a customer base through sales, loan extension, and merchant referrals. Your success will be measured by your ability to create a positive customer experience, generate business, maintain compliance, meet monthly goals, and ensure accuracy. **Key Responsibilities:** * Greet, assist, and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained; process payments, distributions, make recommendations regarding loan approvals; approve loans up to established lending limits, complete loan closings, handle account activities related to collection accounts, including phone calls and face-to-face communications with customers. * Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances, and closing of the branch. * Actively market all branch products and services to individuals. * Perform all other duties as assigned by management. **Essential Qualifications:** * High School Diploma or GED from an accredited institution * 0-2 years of experience in consumer finance or a related field * Cash handling experience * Proficiency in computer skills, including Microsoft Windows, Excel, and Word Applications * Excellent communication skills * Ability to work with minimal supervision **Preferred/Desired Qualifications:** * Associates or Bachelor's Degree * Bilingual, Spanish/English **Work Environment:** Our office environment is fast-paced, high-growth, team-oriented, and has a great culture. If you're looking for a dynamic and supportive work environment, you'll thrive in our team! **Compensation and Benefits:** arenaflex offers a competitive salary and a comprehensive benefits package, including: * Medical, dental, and vision benefits * Paid time off and paid holidays * 401(k) and life insurance * Long-term disability and tuition assistance * Employee assistance program * Optional benefits, such as critical care, auto, home, and pet insurance **Career Growth Opportunities:** At arenaflex, we believe in investing in our employees' growth and development. We offer opportunities for career advancement, professional development, and continuing education. Our team is committed to helping you achieve your career goals and reach your full potential. **Why Join arenaflex?** * Competitive salary and benefits package * Opportunity for career growth and advancement * Dynamic and supportive work environment * Comprehensive training and development programs * Recognition and rewards for outstanding performance **How to Apply:** If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Disclaimer:** arenaflex reserves the right to modify or withdraw this job posting at any time without notice. arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. Apply for this job