Job Description
LAW OFFICE RECEPTIONIST – California-based Plaintiffs’ law firm is seeking a full-time receptionist with strong customer service skills to join our team. Candidate must be bilingual and biliterate in Spanish and English. Prior office experience preferred. This is a WORK FROM YOUR HOME position, but you must live in California to allow for training and attendance at occasional meetings.
- Responsibilities:
- Answering high volume of phone calls and routing calls or messages to team members
- Reviewing, analyzing and forwarding e-mails to team members
- Updating client information into database
- Coordinating initial client intakes and routing to appropriate team members for handling
- Other responsibilities as assigned
- Experience and skills required:
- High school diploma or equivalent
- Bilingual and biliterate in Spanish and English
- Must be legally able to work in the United States
- Minimum two-years customer service and professional office experience
- Successful candidate will have:
- Strong customer service skills
- Strong analytical and critical thinking skills
- Good communication skills
- Ability to multi-task
- Ability to work well with others
- Excellent organization skills
- Capability of working independently
- Technology skills, including proficiency in Word, Excel, Adobe and Cloud-based Document Storage
- A quiet area in their living space that will serve as their remote office. The firm will provide all office equipment necessary for the job.
- Benefits offered:
- Health insurance
- 401K Plan with Employer Contribution
- Bonus opportunities
- Wellness benefit
- 37-hour work week, including 5-hour Friday (if work is up-to-date, work 5 hours but paid for 8 hours)
- Generous paid time off, including: Two weeks of paid vacation annually; One week of paid holiday time between Christmas and New Year; Ten paid holidays; Three paid sick days
Law Firm description:
We are a Plaintiffs’ housing rights firm with six attorneys, thirteen full-time and four part-time staff members.
Hourly compensation is competitive and depends on experience. Hourly compensation range: $25 to $27/per hour
Schedule:
Monday to Thursday 8:30 AM to 5:00 PM; Friday 8:00 AM to 1:00 PM
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
- Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Application Question(s):
- What do you believe would make you a successful candidate for this job?
- Education:
- High school or equivalent (Required)
- Experience:
- Office: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Language:
- Spanish (Required)
- License/Certification:
- Driver's License (Required)
- Location:
- California (Required)
Work Location: Remote
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