Experienced Customer Development Manager – Retail Channel Growth and Strategic Sales

🌍 Remote, USA 🎯 Full-time 🕐 Posted Recently

Job Description

Join careerzynith, a leading company in the wine industry, as we seek an experienced Customer Development Manager to lead and direct a group of strategically important accounts within a defined geography. This role is responsible for the implementation and execution of strategic sales initiatives to increase our brands' growth and exposure within the retail channel. If you have a passion for sales, a strong understanding of the wine industry, and excellent planning and organizational skills, we encourage you to apply for this exciting opportunity.

  • *About careerzynith**

careerzynith is a dynamic and innovative company that has been a leader in the wine industry for years. Our commitment to quality, customer satisfaction, and employee development has earned us a reputation as a trusted partner in the industry. We are proud to offer a comprehensive benefits package, a collaborative work environment, and opportunities for career growth and development.

  • *Job Summary**

The Customer Development Manager will be responsible for leading and directing a group of strategically important accounts within a defined geography. This role will involve implementing and executing strategic sales initiatives to increase our brands' growth and exposure within the retail channel. The successful candidate will have a strong understanding of the wine industry, excellent planning and organizational skills, and the ability to build strong relationships with customers.

  • *Key Responsibilities**
  • Manage direct sales calls on retail accounts to develop long-term working relationships with the wine buyers and key wholesalers to sell in programming and feature activity
  • Directly responsible for managing and selling all brands within the careerzynith portfolio
  • Collaborate with Consumer & Strategic Insights team to analyze retailer and market level Syndicated Data to communicate current trends monthly to retail buyers
  • Recommend and implement strategies that help drive incremental programming and ad support through the use of marketing initiatives and Syndicated Data insights
  • Manage assortment in retail accounts by facilitating the new item process, including distribution of new items, expansion of current items, and underperforming/at-risk items
  • Develop and implement shelf recommendations with assistance from both internal and wholesaler category management teams on shelf schematics in store, including cold box placements, shelf location, and additional facings
  • Proactively communicate business issues and opportunities to careerzynith & Transcendent regional sales teams, including programming wins and losses, along with distribution gains and losses, to assist in the forecasting process
  • Collaborate with the Trade Marketing Manager to develop and recommend incremental programs within retail accounts
  • Work cross-functionally with Finance and Consumer & Strategic Insights teams to evaluate the effectiveness of trade spend at retail accounts
  • Submit required reports and expenses in a timely manner, meet all prescribed deadlines
  • Responsible for managing activities in compliance with state and federal laws and regulations
  • *Non-Essential Duties**
  • Attend chain account promotions and events when necessary
  • Attend and participate in divisional and national sales meetings
  • Remain aware of inventory levels to ensure product availability to support current programming
  • Monitor competitive pricing and report threats to upper management
  • Increase the level of wine knowledge through continuous education
  • *Minimum Requirements**
  • Bachelor's degree with emphasis in Business Administration, Sales and Marketing, or related field required
  • 5+ years of wine supplier and/or wholesaler experience in selling wine, building brands, and conducting customer calls
  • *Knowledge, Skills, and Abilities**
  • Must possess excellent planning and organizational skills
  • Intermediate to advanced skillset with MS Office Suite (Word, Excel, Outlook, and PowerPoint)
  • Ability to navigate the Internet/Intranet and use Syndicated Data for effective business development
  • Must possess in-depth working knowledge of wine and the wine industry
  • Strong communicator and negotiator
  • Ability to work independently and build relationships
  • *Certificates and Licenses**
  • Valid driver's license, auto insurance, and vehicle required with an acceptable driving record
  • *Working Conditions**
  • Requires ability to travel frequently and flexibility in schedule to work evenings and weekends as needed
  • This is a remote position that requires working from home
  • Occasionally may be required to lift and carry cases of wine
  • Required to talk & listen
  • May need to determine color, taste, and smell of wine using eyes, tongue, and nose
  • May be exposed to weather-related temperature & humidity extremes
  • Operates keyboard & mouse
  • *Work Standards**
  • Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
  • Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
  • Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
  • Follows all Company policies and procedures
  • *Additional Comments**

Management retains the discretion to add to or change the duties of the position at any time.

  • *California Pay Transparency Disclaimer**

This is a Exempt position. The pay range for this position is $100,157.52 to $156,787.44. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity, and alignment with market data.

  • *Benefits**

careerzynith offers its employees a generous and comprehensive benefits package, including:

  • Core health insurance components: medical, dental, and vision, where careerzynith covers nearly the entire cost for employees and a large percentage for dependents
  • Additional health benefits: life, disability, and flexible spending accounts
  • 401(k) with generous company match
  • Discretionary profit sharing
  • Paid time off (PTO)
  • Paid holidays
  • Wine & merchandise discounts
  • Tuition reimbursement
  • Gym discounts
  • *Equal Opportunity Employer**

careerzynith is an Equal Opportunity Employer.

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