Job Description
At arenaflex, we're dedicated to transforming the healthcare landscape by providing innovative solutions and exceptional patient care. As a Patient Care Coordinator, you'll play a vital role in our Enteral Nutrition Community team, ensuring seamless patient experiences and accurate documentation. If you're passionate about delivering top-notch care and working in a dynamic environment, we invite you to. About arenaflex arenaflex is a leading American healthcare company that operates a chain of pharmacies, retail centers, and provides various healthcare-related services.
Founded in 1963, we've grown to become one of the largest pharmacy and healthcare organizations in the US, offering a wide range of services and products to our customers. Our commitment to innovation, quality, and patient-centric care has earned us a reputation as a trusted healthcare partner. Job Summary We're seeking an experienced Data Entry
Professional to join our Patient Care Coordinator team. As a key member of our team, you'll be responsible for handling monthly quiet top-off requests, ensuring accurate documentation, and providing exceptional patient care.
If you're a detail-oriented, customer-focused individual with a passion for healthcare, we encourage you to apply. Key Responsibilities * Answer incoming calls from patients, caregivers, pharmacies, and patient reference sources regarding nutrition treatment request status * Triaging calls to different departments to ensure efficient resolution * Confirming patient demographics and insurance information to guarantee accurate shipment * Handling new patient orders and updating electronic clinical records * Collaborating with the patient confirmations department to ensure smooth onboarding of patients with our services Required Capabilities * At least one year of experience working in a customer-facing environment * Experience with data entry and proficiency in bolthires Office, specifically Excel, Outlook, and Word * Strong communication and interpersonal skills Preferred Capabilities * Home infusion or strong clinical hardware (DME) experience * Call center experience * Experience working in a healthcare setting About arenaflex and its Benefits arenaflex offers a comprehensive benefits package to its employees, which may include: * Medical, dental, and vision insurance * Prescription medication coverage * 401(k) retirement plan * Employee Assistance Program (EAP) services * Paid time off, holidays, and vacation days * Educational assistance programs * Employee discounts on arenaflex products and services * Health and wellness initiatives * Career development opportunities and flexible work arrangements Work Environment and Company Culture arenaflex is committed to creating a work environment that fosters collaboration, innovation, and employee growth.
Our company culture values diversity, inclusion, and employee well-being. As a remote employee, you'll have the flexibility to work from the comfort of your own home while still being part of a dynamic and supportive team. Compensation and Perks arenaflex offers a competitive salary of $26/hour, plus benefits and perks. As a remote employee, you'll also have access to a range of tools and resources to support your work, including a dedicated computer, software, and internet connectivity. If you're a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We look forward to hearing from you! !