Job Description
About the position
This role supports the day-to-day administration of U.S. and global benefits and leave programs, with a strong emphasis on employee support, process execution, and operational accuracy. The work is highly hands-on and service-oriented, focused on helping employees navigate benefits and leave while keeping programs running smoothly and consistently. Responsibilities • Administers day-to-day benefits and leave processes, including enrollments, terminations, claims, COBRA, FMLA, disability, and employee support.
• Serves as a primary point of contact for employee benefits and leave questions, providing timely, clear, and supportive guidance. • Maintains accurate and confidential employee, benefits, and leave records. • Supports compliance with benefits and leave regulations, escalating issues as needed. • Assists with 401(k) administration and supports global retirement and pension programs. • Partners with Payroll to ensure accurate deductions, contributions, and timely processing. • Coordinates benefits billing, reconciliations, standard reporting, and approvals.
• Works with brokers and vendors to support ongoing administration and issue resolution. • Reviews file feeds and reports, flags discrepancies, and takes routine action. • Supports global benefits administration by assisting with employee inquiries and program operations across regions. • Documents and maintains benefits and leave procedures and supports employee-facing communications. • Identifies small, practical process improvements while maintaining strict confidentiality. • Provides backup support for compensation analyst on total rewards team.
Requirements • 3–5 years of hands-on experience in benefits and/or leave administration, or equivalent HR experience. • Solid working knowledge of U.S. benefits and leave regulations (ERISA, FMLA, COBRA, HIPAA). • Experience administering benefits in ADP or a similar HRIS. • ented, and not afraid of a spreadsheet. • Strong communicator with a service-first mindset who enjoys supporting employees and answering questions. • Experience working with brokers, vendors, or insurance carriers in a support role.
• Able to manage recurring processes, deadlines, and follow-through in a fast-paced environment. • Collaborative, approachable, and reliable—the kind of person people trust to get things done. Nice-to-haves • exposure to self-funded medical plans. • Experience administering global benefit programs • Certifications (CEBS, PHR, SPHR). Benefits • Flexible paid time off, giving you the opportunity to rest, relax and recharge away from work • 14 Paid Company Holidays, includes 2 floating holidays (you choose!) • A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale • Unlimited infertility coverage benefits through our medical plans • Additional supplemental health benefits offered to you and your family • 401(k) retirement program with a fully vested immediate company match • 16 weeks of paid parental leave for birthing and non-birthing parents • Health Savings Account (HSA) options and company contributions each pay period • Flexible Spending Account (FSA) options for pre-tax employee allocations • Annual remote work stipend to be used on wellness or home office equipment Apply tot his job