Job Description
Job Description: • Responsible for the Quality Control examination of loan reviews completed by Loan Review Analysts. • Provide real time feedback to Loan Review Analysts pertaining to errors and determining corrective actions. • Ensure regulatory compliance for loans reviewed. • Identify trends of errors and escalate to management/legal. • Develop deep understanding of specific client guidelines. • Handle escalated and countered client conditions with minimal guidance. • Assists with loan review system testing and enhancement.
• Acts as a subject matter expert on particular topics for Loan Review Analysts and other QCs, assisting with problem solving, issue resolution and loan review guidance. • Provides guidance on daily matters, such as, questions regarding Underwriting Guidelines or Compliance questions relating to TRID, Reg X, TILA or others to QCs and LRAs. • Maintains high level of confidentiality to protect privacy rights. • Adheres to internal controls to reduce errors and customer complaints. • Responsive to internal and external customers’ needs in a timely, accurate and professional manner.
• Run QC the QC control checks in addition to Loan Review Analyst QC checks. • Review and enhance procedures and address issues that may hinder accuracy, timeliness and or deadlines. • Provides coaching and training to staff to ensure company and department goals and key performance indicators (KPIs) are met. Requirements: • Maintains a current knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices. • Minimum 5-7 years mortgage underwriting and mortgage quality control within the origination or due diligence space.
• Strong understanding of condition clearing processes and their impact on loan grades. • Good understanding of the credit rating agency requirements. • Good knowledge of USPAP standards, supplemental valuation products and reconciliation. • Ability to produce underwriting reports, analyze results, identify issues and take corrective actions. • Experienced with reading, analyzing and understanding various loan servicer pay histories and servicing documentation. • Developing leadership skills with the ability and experience to manage people.
• Effectiveness as a team player. • Ability to easily prioritize job duties according to the needs of the company. • Strong sense of professionalism and positivity. • Excellent oral and written communication skills. • Ability to develop rapport with all levels of associates and establish credibility. • Excellent listening skills and the ability to use good judgment. • Strong interpersonal/relationship building skills. • Problem solving and decision making ability. • Ability to produce quality work. • Ability to think and solve problems strategically.
• Strong analytical and organizational skills. • Excellent attention to detail. • Ability to multi-task and consistently meet multiple deadlines. Benefits: • Paid Time Off (PTO) • Medical, Dental & Vision • Employee Assistance Program • Flexible Spending Account • Health Savings Account • Paid Holidays • Company paid Life Insurance • Matching 401(k) Plan Apply tot his job
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