Job Description
Welcome to arenaflex: A Global Leader in Technology and Service arenaflex is a game-changing company that drives the future of brands across the globe. We are a leading provider of technology and integrated solutions, helping renowned brands improve their businesses in over 70 countries. Our team of game-changers is passionate about delivering exceptional customer experiences and driving innovation in the industry. If you're looking for a new challenge and want to be part of a dynamic team, we invite you to join us as a Customer Service Representative - Remote.
About the Role As a Customer Service Representative - Remote, you will be the face of arenaflex, providing top-notch support to our customers via phone, identifying their problems, and helping to resolve them. You will be working with customers to answer questions related to their phones, tablets, and computers, as well as registering customer inquiries to keep our systems up-to-date. Your goal will be to work towards set targets that will help you develop professionally and deliver exceptional customer service.
Key Responsibilities: Provide customer support via phone, identifying and resolving customer problems Answer questions related to customers' phones, tablets, and computers Register customer inquiries to keep our systems up-to-date Work towards set targets to develop professionally and deliver exceptional customer service Essential
Qualifications: Fluent in Danish (written and spoken) Reside in Denmark (you must work from your registered address in Denmark) High level of English proficiency Interest in technology and willingness to take on technical challenges Knowledge of what good customer service is and motivation to deliver it A dedicated workspace with a stable broadband connection Preferred
Qualifications: Previous experience in customer service or a related field Technical knowledge of phones, tablets, and computers Experience working in a remote or home-based environment What We Offer: At arenaflex, we are committed to providing our employees with the tools and support they need to succeed.
We offer: A permanent employment contract with a 3-month probationary period A fixed monthly salary with bonus opportunities
The opportunity to work from home Ongoing coaching to ensure your success in the role 4 weeks of paid training (home-based) Excellent development opportunities
Career Growth and Development arenaflex is dedicated to helping our employees grow and develop in their careers. We provide:
Comprehensive training and development programs Opportunities for career advancement and professional growth A supportive and dynamic work environment
Our Culture At arenaflex, we pride ourselves on our inclusive and diverse culture.
We are committed to equal employment opportunities and a work environment free from discrimination and harassment. Our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. If you're excited about this opportunity and think you have what it takes to of game-changers, please.
We can't wait to hear from you and explore how you can contribute to the success of arenaflex. Conclusion Joining arenaflex as a Customer Service Representative -
Remote is a great opportunity to experience the best version of yourself. With our comprehensive training, ongoing coaching, and excellent development opportunities, you'll be well on your way to a successful and fulfilling career. Don't miss out on this chance to be part of a dynamic team and !
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