Job Description
Stafford-Smith, Inc. is seeking an Account Executive/Project Manager to oversee projects from initial customer engagement through completion. This role involves managing project planning, coordination, execution, and communication to ensure timely and quality delivery. Responsibilities Training and Knowledge Development Participate in product training to develop a strong understanding of company offerings Use product knowledge to provide accurate recommendations and specifications Work effectively within a team-oriented and productive environment Review responsibility matrices and scopes of work Identify and address gaps, risks, and potential concerns Verify equipment specifications align with project requirements Identify and resolve jobsite access issues related to delivery and installation Read, interpret, and modify plan documentation (e.g., layout drawings) Perform field measurements as required Meet with customers to manage quoting, selling, delivery, and installation processes Identify, quantify, and document change order opportunities Maintain accurate bolthires logs and documentation Maintain timely communication with internal teams including billing, credit, and support Ensure all documentation is current and properly stored Submit RFIs (Requests for Information) to resolve discrepancies in project documents Attend jobsite meetings as needed Be available onsite during critical project phases Develop customized solutions through equipment specification, design layout, budgeting, and project management Request and track shop drawings from manufacturers Monitor production schedules and lead times Manage submittals using platforms such as Procore, PlanGrid, or Oracle Develop and implement site-specific quality and safety plans Schedule, coordinate, and communicate with subcontractors, installers, and stakeholders Coordinate warehousing and delivery logistics Review purchase orders for accuracy Submit weekly project updates and personal schedules to the Regional Manager and Leadership Team Manage projects to ensure consistent profitability Assist with returning unused or excess equipment Travel within and outside the assigned region to meet customers and prospects Submit weekly expense reports Perform additional tasks as assigned by the Regional Manager or President/CEO Skills Strong communication, organizational, and time-management skills Ability to manage multiple projects and build relationships with diverse customers Willingness to travel as required Detail-oriented with strong documentation skills Proficiency in bolthires Office (Word, Excel, Outlook, PowerPoint) Experience in commercial food service and/or construction is strongly preferred Flexibility to work outside standard business hours when needed Commercial construction: 1 year (Required) Experience with commercial grade kitchen equipment and/or construction is strongly preferred Willingness to travel: 50% (Preferred) Benefits 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Company Overview Stafford-Smith, Inc is a nationally recognized commercial foodservice equipment distributor specializing in growing customers’ profitability through our unique combination of industry experience, strong purchasing power and an array of key service It was founded in 1940, and is headquartered in Kalamazoo, Michigan, USA, with a workforce of 51-200 employees.
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