Job Description
About the position
- Responsibilities
- Working on the end-to-end feature development and solving challenges faced in the implementation.
- Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
- Being eager to learn new technologies and implementing the same in feature development.
- Requirements
- Minimum 3+ years and 2+ years in ServiceNow.
- Experience in ServiceNow ITSM, CMDB module with experience in implementation, configuration, updates & troubleshooting.
- Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB.
- In-depth experience and solutioning capabilities using Scoped Application.
- Working knowledge to develop on Service CatLog.
- Nice-to-haves
- Expertise in ServiceNow ITSM product.
- Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server.
- Should have CSA, CAD and CIS-ITSM Certifications.
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