Job Description
- *Overview:** As a Desktop Investigator at CoventBridge Group, you will conduct investigative assignments primarily by phone and online research from the comfort of your own home office. Join our global leader in full-service investigations and uncover the story behind every claim. **Responsibilities:**
- Review case documentation, client instructions, and prior reports to plan investigative strategies
- Conduct research using public and private databases, social media, and open-source tools
- Make up to 75 outbound calls per day to collect information from medical providers, employers, and third parties
- Support field investigators with insights, updates, and case coordination
- Write detailed, accurate, and unbiased reports that clearly document findings and conclusions
- Maintain organized, up-to-date records within the case management system
- *Qualifications:**
- Hold or qualify for a valid Private Investigator's License (as required by state)
- Communicate clearly and professionally in both written and verbal formats
- Demonstrate persistence and professionalism when speaking with third parties
- Analyze and interpret complex or conflicting information with accuracy
- Prioritize multiple cases while maintaining attention to detail and deadlines
- Work independently with integrity, initiative, and sound judgment
- *Preferred Qualifications:**
- Earned an associate's degree or higher
- Understand basic medical terminology or have exposure to the healthcare industry
- Thrived in a fast-paced, high-volume investigative environment
- *Benefits:**
- Base Rate: $18.00/hr
- Company Paid Training
- Remote Work Flexibility
- Medical, Dental, Vision Insurance
- Company-paid Life, LTD and STD Insurance
- 401(k) with 4% Company Match
- Paid Time Off with Company Paid Holidays
- Tuition Assistance After 1 Year
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