Job Description
At arenaflex, we're committed to delivering exceptional customer experiences and streamlining our operations through innovative solutions. As a leading organization in the industry, we're seeking a highly skilled and detail-oriented Customer Service & Data Entry Representative to join our remote team. If you're passionate about providing top-notch support and have a knack for data entry, we encourage you to apply for this exciting opportunity. About arenaflex arenaflex is a dynamic and forward-thinking organization that values innovation, collaboration, and customer satisfaction.
Our mission is to provide exceptional services and solutions that exceed our clients' expectations. With a strong focus on employee growth and development, we offer a supportive and inclusive work environment that fosters creativity, teamwork, and continuous learning. Job Summary As a Customer Service & Data Entry Representative at arenaflex, you will play a vital role in supporting our claims coordination team by providing administrative and staff support services. This is a remote position, and we'll provide you with the necessary equipment to ensure your success.
If you're a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Essential Duties and Responsibilities * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to support decision-making * Provide exceptional customer service and support to internal stakeholders * Collaborate with the claims coordination team to resolve issues and improve processes * Maintain accurate and up-to-date records and databases * Adhere to arenaflex's policies, procedures, and quality standards Qualifications * High school diploma or equivalent required * 6 months to 1 year of work experience in a customer service or data entry role * Basic computer and typing skills, including proficiency in bolthires Office and bolthires Suite * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a remote team * Willingness to submit to a background investigation and provide proof of work authorization Preferred Qualifications * Previous experience in a claims or insurance-related field * Knowledge of claims management systems and software * Certification in customer service or data entry * Experience working in a remote or virtual environment Skills and Competencies * Strong analytical and problem-solving skills * Excellent time management and prioritization skills * Ability to work in a fast-paced environment with multiple deadlines * Strong communication and interpersonal skills * Ability to maintain confidentiality and handle sensitive information * Proficiency in data entry software and systems * Strong attention to detail and accuracy
Career Growth Opportunities and Learning Benefits At arenaflex, we're committed to supporting the growth and development of our employees.
As a Customer Service & Data Entry Representative, you'll have access to: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Flexible work arrangements and remote work options * Competitive salary and benefits package, including medical, dental, and vision plans, life and accident insurance, 401(K), and more Work Environment and Company Culture arenaflex is a dynamic and inclusive organization that values diversity, equity, and inclusion.
Our remote work environment is designed to support flexibility, productivity, and work-life balance. As a Customer Service & Data Entry Representative, you'll have the opportunity to work with a talented and dedicated team of professionals who share your passion for delivering exceptional customer experiences. Compensation, Perks, and Benefits arenaflex offers a competitive salary and benefits package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) plan with company match * Employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours and remote work options * Training programs and professional development opportunities * Matching gift program and more Equal Employment Opportunity arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates.
We're committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. If you're a motivated and organized individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. If you're interested in joining our team as a Customer Service & Data Entry Representative, please and resume/CV online. We look forward to reviewing your application and discussing this opportunity further.