Job Description
At arenaflex, we are a non-profit human services agency dedicated to driving positive change in the lives of individuals and families in Fitchburg, MA. Our mission is to foster community growth, provide essential services, and promote holistic well-being. As a valued member of our team, you will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. About arenaflex arenaflex is a dynamic organization that is united by a shared passion for making a lasting impact.
We are committed to creating a workplace that values your well-being and personal growth. Our team is dedicated to providing exceptional services to our clients, and we are seeking a highly skilled and motivated Data Entry Clerk to. Position Overview As a Data Entry Clerk, you will be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. You will work closely with our program staff to support, enhance, and promote communication and consistency in the delivery of services.
This is a remote opportunity, and you will be required to maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. Essential Duties and Responsibilities * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
* Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings.
* Participate in mandatory agency training and other relevant professional development activities. * Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. Required Qualifications and Skills * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Strong organizational and time management skills. * Proficiency in bolthires Office and bolthires Suite. * Experience with database management and data entry software. Preferred Qualifications and Skills * Experience working with diverse populations, including low-income families and individuals. * Knowledge of energy assistance programs and services. * Experience with Monday.com and other database management systems.
* Strong analytical and problem-solving skills. * Ability to work in a fast-paced environment and prioritize multiple tasks. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to providing our employees with opportunities for career growth and professional development. As a Data Entry Clerk, you will have the opportunity to: * Participate in mandatory agency training and other relevant professional development activities. * Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
* Develop your skills and knowledge in data entry, database management, and energy assistance programs. * Work with a dynamic team that is united by a shared passion for making a lasting impact. Work Environment and Company Culture arenaflex is a remote-friendly organization that values flexibility and work-life balance. As a Data Entry Clerk, you will have the opportunity to work from home and maintain a healthy balance between your work and personal life. Our team is dedicated to creating a workplace that values your well-being and personal growth, and we offer a range of benefits and perks to support your success.
Compensation, Perks, and Benefits arenaflex offers a comprehensive benefits package that includes: * Health, Dental, FSA, and Vision Insurance:
Comprehensive coverage to take care of your well-being. * Paid Time Off (PTO): Generous time off to relax and recharge. * Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program.
* Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. * Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks. If you are a motivated and detail-oriented individual who is passionate about making a lasting impact, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you!