Job Description
Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! This is the perfect role for self-starters who have a passion for helping others and thrive on setting their own schedule, including evening and weekend hours. What You’ll Do (Your Day-to-Day) • Be the Primary Contact: Handle both inbound and outbound calls to provide compassionate support to a diverse clientele. • Customer Advocacy: Provide excellent customer service, ensuring all questions and concerns are addressed thoroughly and accurately. • Data Entry: Accurately enter caller information into our database while maintaining a seamless conversation flow. • Follow-Up: Conduct necessary follow-up with customers to ensure total satisfaction. • Goal Setting: Meet and exceed performance metrics to qualify for exciting advancement opportunities. Key Requirements • High school diploma or equivalent. • Strong verbal communication skills and a passion for helping people. • Basic computer skills, including Microsoft Office proficiency. • Availability: Ability to work flexible hours, including evenings and weekends, to set your own schedule. • Reliable internet connection and a dedicated, quiet workspace . Benefits & Compensation • Work from the comfort of your home. • Starting pay of $12–$15/hour (with increase opportunities). • Opportunities for advancement based on performance. • Supportive team environment. Apply tot his job