Job Description
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Role Description
As a Customer Service Representative, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payable and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.
- Qualifications
- Strong computer and phone skills. Ability to use web-based computer applications
- Excellent communication skills, both written and verbal
- Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues
- Attention to detail
- Must be able to pass a background and drug test
- Must be 18 years or older
- Must have a High School Diploma or GED
- Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
- Must have the ability to connect with an ethernet cable to a modem/router
- We are currently NOT hiring in the following geographies, including but not limited to:
- States: AK, CA, HI, MA, IL, MT & NY
- Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC
- Requirements
- Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations.
- Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.
- In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive.
- Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
- The estimated salary range for this role is $19 an hour.
- Benefits
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO) or vacation and/or sick time
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