Job Description
- Job Description:
- Respond to client questions through email and support channels
- Set up measurement for campaigns across advertisers, agencies, and publishers
- Monitor performance and troubleshoot issues before they affect reporting
- Lead Zoom trainings to help clients navigate the platform and understand their campaign performance
- Build spreadsheets that simplify complex datasets for reporting and insights
- Support QA efforts to make sure the data going to clients is accurate
- Partner with the rest of the team to improve processes as our client base grows
- Requirements:
- Bachelor’s degree
- 2–5 years of experience in a similar role
- Strong command of Excel and Google Sheets formulas
- Curiosity, clear communication, and a detail-oriented work style
- Ability to troubleshoot issues and stay organized across multiple accounts
- Benefits:
- Competitive base salary and bonus structure
- Medical, dental, and vision coverage - individual coverage is free
- Company-subsidized family coverage
- Home office improvement reimbursement up to $500 per year
- Company laptop and external monitor
- 11 company holidays
- 20 PTO days for vacation, illness, and personal time
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