Job Description
Note:
The job is a remote job and is open to candidates in USA. Communication Service for the Deaf (CSD) is the largest NPO dedicated to cultivating opportunities for Deaf success. They are seeking a Communication Assistant to facilitate phone calls between deaf or hard of hearing individuals and hearing individuals through their Telephone Relay Service. Responsibilities A Communication Assistant relays telephone calls between deaf, hard of hearing, and speech-impaired consumers (TTY users) and hearing consumers through the telephone network
The Assistant will understand the speech patterns of people with mild, moderate or severe speech disabilities or those who use a speech augmentative device Skills A minimum of a High School Diploma or equivalent 18 years of age or older Ability to type at 60 words per minute with minimal errors (to graduate training) 45 words per minute with minimal errors to pass initial testing Excellent customer service experience and a relaxed/calm demeanor Ability to work various schedules including weekdays, weekends, evenings, and holidays Must be able to pass skill assessments administered by a local recruiter Hearing acuity (tested by an audiologist) Private and quiet office space with a closed door Hard-wired internet connection via ethernet cable (cable provided by CSD) High-speed internet connection (3.0 MG download; 1.2 MG upload) Candidates for this role must live and work in Texas Benefits Opportunity to work from home After completing required in-person training and meeting qualifications to work from home Starting wage of $14 per hour, $.50 differential after hire Hiring for full and part-time positions Eligible for salary increases twice a year Paid time off (for all employees) Employee Assistance Program (available immediately, no employee bolthires) Employee rewards for good attendance and performance Student loan forgiveness eligibility (due to non-profit status) Downtime is YOUR time Company Overview Communication Service for the Deaf, Inc.
It was founded in 1975, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is