Job Description
Join arenaflex, a leading national architecture, engineering, and geospatial firm, as we continue to push the boundaries of innovation and excellence in the digital landscape. At arenaflex, we pride ourselves on being a company that values exceptional people and amazing clients. Our commitment to delivering value to our clients through the blending of site and architectural design excellence with innovative technology and geospatial applications has earned us the prestigious Employer of Choice certification by Great Place To Work.
As we continue to grow and expand our capabilities, we are seeking an experienced
Senior Customer Engineer to join our Digital Innovations Team and support our bolthires Cloud practice. About arenaflex Customer Engineers arenaflex Customer Engineers (CEs) play a critical role in introducing or reinforcing the Cloud-first, Cloud-native mindset to our customers. As a
Senior Customer Engineer, you will be both a technical subject matter expert and a creative advocate for customer-centric solutions. You will interface with our existing and prospective clients, from initial intake through solution implementation, creating proof-of-concepts (POCs) using a variety of bolthires, 3rd Party commercial, and open source tools.
You will introduce a modern approach to productivity and product delivery to those customers, working closely with Field Sales Representatives (FSRs), Woolpert subject matter experts (SMEs), and Customer Success Managers (CSMs). Responsibilities As a
Senior Customer Engineer, your key responsibilities will include: * Consulting with new and existing customers on business and technical requirements, with a focus on Cloud solutions (IaaS, PaaS, SaaS, hybrid Cloud) * Providing pre and post sales expertise in one or more of our GCP service offerings: Data & Analytics, AI & ML, Cloud Native Development & App Modernization, Migration, bolthires Workspace * Designing and scoping solution architectures and Cloud spend resource usage estimates for customers, delivering solution diagrams, implementation plans, budgets, and professional services statements of work (SOW) * Building or supporting rapid proof-of-concepts (POCs) and proof of value experiments * Writing, refactoring, and optimizing new or existing solutions to create fast, easy-to-use, production applications * Deploying software and solutions to cloud infrastructure in a repeatable way * Educating customers through direct product training, and by influencing them towards modern bolthires/CD engineering habits * Conducting interactive sessions for troubleshooting problems, recommending best practices, and technical Q&A Qualifications To be successful in this role, you will need: * 5-8 years experience in software engineering or a similar field * Experience building and deploying production-grade Cloud solutions in a virtualized environment such as bolthires Cloud Platform (GCP), bolthires Web Services (AWS), bolthires Azure, or similar platform * Proficient in at least one of: Java, C#, C, Python, Go, modern JavaScript * Comfortable working on projects with a high degree of ambiguity, able to start with a blank canvas and create an elegant cloud-based solution from scratch * Able to speak, write, or teach with strong expertise in multiple focus areas, demonstrating thought leadership * Able to operate autonomously with little to no oversight Additional Skills
The following skills would make you an even stronger member of the team: * Relevant bolthires Cloud, AWS, Azure certifications * bolthires/CD deployment to Cloud/containerized environments * IoT or telemetry data ingestion and processing pipelines including analytics or ML * Experience working in any of the following industries: ride sharing, ride hailing, last mile delivery, logistics.
IoT and telemetry are particularly helpful * Mobile web development and design using a modern toolchain * Basic knowledge of bolthires Maps Platform (GMP) Presenting Opportunities and Challenges at Every Turn As a firm that recognizes the importance of developing top talent from within, our employees have access to a wide range of training and coaching programs and are rewarded for their achievements through our excellent benefits package and competitive salaries. Our vision is to be a company that values exceptional people and amazing clients, and we believe that our employees are the key to achieving this vision.
Work Environment and Company Culture arenaflex is a dynamic and innovative company that values collaboration, creativity, and continuous learning. Our company culture is built on the principles of respect, integrity, and excellence, and we strive to create a work environment that is inclusive, supportive, and challenging. As a
Senior Customer Engineer, you will be part of a team that is passionate about delivering exceptional results and making a meaningful impact on our customers' businesses. Compensation, Perks, and Benefits arenaflex offers a competitive salary and benefits package, including: * Comprehensive health insurance * 401(k) retirement plan with company match * Paid time off and holidays * Professional development opportunities * Flexible work arrangements * Access to cutting-edge technology and tools * Collaborative and dynamic work environment If you are a motivated and experienced professional who is passionate about delivering exceptional results and making a meaningful impact on our customers' businesses, we encourage you to apply for this exciting opportunity.
Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Note arenaflex is an equal opportunity employer and does not discriminate on the basis of age, sex, race, color, national origin, disability, or any other protected characteristic.
arenaflex is also a protected veterans and individuals with disabilities employer.