Job Description
About the position
The Senior Infrastructure Engineer – Real-Time Streaming is responsible for designing, operating, and scaling PreciPoint’s infrastructure supporting WebRTC-based real-time medical streaming systems across cloud, hybrid, and on-premise environments.
This role focuses on low-latency, high-availability communications infrastructure used in clinical environments, where reliability, security, and regulatory compliance are critical.
This is a hands-on senior engineering role responsible for infrastructure architecture, deployment, monitoring, and operational reliability, while also supporting customer deployments and hospital IT integrations.
- The role operates at the intersection of:
- real-time communications infrastructure
- cloud and hybrid infrastructure engineering
- networking and Linux systems administration
- healthcare-grade system reliability and security
The engineer will collaborate closely with engineering, product, and customer teams and will regularly work with customer IT departments during system deployment and integration.
- Responsibilities
- Operate, optimize, and troubleshoot WebRTC-based real-time streaming systems
- Ensure low latency, high availability, and stable connections across diverse hospital and enterprise networks
- Configure and maintain STUN/TURN servers and streaming services
- Diagnose and resolve connectivity issues across NAT, firewall, and enterprise network environments
- Support architecture decisions for scalable real-time communications infrastructure
- Lead technical onboarding and infrastructure integration for new customer deployments, working directly with hospital IT teams to implement systems within clinical network environments.
- Serve as the technical liaison between customers, engineering, and partners, providing deployment support and resolving infrastructure or connectivity issues (1st and 2nd level).
- Design, deploy, and maintain cloud, hybrid, and on-premise infrastructure environments
- Build and maintain infrastructure using Infrastructure-as-Code tools such as Terraform and Ansible
- Automate provisioning, configuration, and lifecycle management of infrastructure environments
- Ensure scalability, reliability, and availability across global deployments
- Support infrastructure planning for new product capabilities and customer deployments
- Design and maintain network architectures supporting real-time communications systems
- Configure and manage firewalls, VPNs, NAT traversal, secure tunneling, and routing
- Support customer IT and security teams during deployment validation, security reviews, and infrastructure audits
- Ensure secure data transmission aligned with healthcare data security standards
- Administer and maintain Linux-based systems
- Configure and manage NGINX for reverse proxying, load balancing, and secure access
- Maintain high system uptime through proactive monitoring and maintenance
- Support rapid response to operational incidents
- Build and maintain Docker-based infrastructure and services
- Deploy containerized workloads across cloud and on-premise environments
- Ensure infrastructure is reproducible, scalable, and maintainable
- Configure and maintain identity and access management solutions including:
- Integrate systems with hospital identity providers and enterprise authentication platforms
- Build and maintain monitoring, logging, and metrics pipelines
- Detect and resolve system performance issues proactively
- Participate in incident response, root cause analysis, and operational improvements
- Ensure operational visibility across all deployed environments
- Design and implement backup, restore, and disaster recovery strategies
- Validate recovery processes and ensure data integrity
- Ensure availability and protection of sensitive medical and operational data
- Requirements
- Strong hands-on experience operating WebRTC-based real-time streaming infrastructure
- Familiarity with WebRTC technologies including:
- STUN / TURN
- RTP
- ICE negotiation
- DTLS-SRTP
- Advanced experience with Infrastructure-as-Code tools such as Terraform and Ansible
- Deep expertise in Linux system administration
- Strong experience deploying and managing Docker-based services
- Solid understanding of networking fundamentals including:
- TCP / UDP
- NAT traversal
- VPNs
- firewalls
- Experience operating STUN/TURN infrastructure
- Experience with identity and access management systems such as:
- SSO
- SAML
- OAuth2
- Experience supporting mission-critical production systems
- Ability to work directly with customer IT teams during deployments
- Excellent written and verbal communication skills
- Strong technical documentation practices
- Ability to explain complex infrastructure topics to non-technical stakeholders
- Comfortable working independently in a remote, international team environment
- Strong problem-solving ability and ownership mindset
- Fluency in English (written and spoken)
- Nice-to-haves
- Experience working in MedTech, HealthTech, or other regulated industries
- Familiarity with HIPAA, GDPR, or healthcare security frameworks
- Experience supporting hospital or clinical IT environments
- Exposure to Kubernetes or container orchestration platforms
- Experience working with low-latency real-time communication systems
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