Job Description
About the position Reporting to the Sr. Director, GPM-Investigations, Insights & Operating Mechanisms, the Training Specialist, Global Product Monitoring is responsible for performing the following duties: Consults with various GPM teams to identify training requirements. Ensure that training is documented properly and adheres to Insulet's training procedures and guidelines. Assesses and monitors training programs for overall effectiveness. Assists with the maintenance of Insulet's Learning Management Systems (LMS).
Responsibilities • Develops expertise in Insulet's training processes, procedures, and guidelines. • Works collaboratively with teams to identify training needs and requirements. • Acts as a resource to support teams with the development of training for the department. • Collaborates with Sr. Learning and Development Education Specialist on creating effective training programs. • Maintains accurate training records and ensures that training is properly documented, maintains quality records and logs in compliance with FDA QSR and ISO 13485 standards.
• Conduct audits and evaluate work instructions to ensure employees are performing processes and procedures as trained. • Active Participation in training improvement projects. • Works collaboratively with teams on document revision process. • Collaborates with Learning and Development on the maintenance of Insulet's Learning Management Systems (LMS). • Effectively communicates any issues or concerns pertaining to training while ensuring staff compliance. • Works within the highly regulated medical device environment by following prescribed approval processes for all training materials developed.
• Provides reporting to management on training progress and completion and usage of courses. • Assist with training for new employees in Global Product Monitoring and deploying and facilitating training sessions for existing and new processes. • Coordinates and schedules virtual and in-person training events. • Performs other duties, as required. Requirements • Bachelor's degree from an accredited institution or the equivalent combination of years of education and experience. Nice-to-haves • Bachelors degree in Communication/Education/Adult Learning preferred.
• Working knowledge of the Quality System Regulation (FDA 21 CFR Part 820) ISO 13485 quality system standards. • Experience with Learning Management Systems (LMS). • Working knowledge of bolthires Office programs (e.g., Word, Excel, Access, and PowerPoint). • Ability to demonstrate effective verbal and written communication skills to all levels throughout the organization. • Must be detail-oriented and highly organized. • Experience with Docebo Learning Management Systems (LMS). • Experience in Medical Device, Pharmaceutical or Life Sciences industry preferred.
• Willingness to pursue additional learning and build qualifications in a professional field, as required. • Diabetes experience highly desired. • Experience with Articulate or similar online authoring tools. • Experience in Adobe Acrobat. • Ability to generate and maintain organized and accurate records. • Must be able to interface with a variety of people including different technical levels, educational backgrounds, and a range of personalities. • Demonstrates an appropriate level of adaptability, maintains a positive outlook and demonstrates composure under pressure.
Benefits • Eligible for hybrid working arrangements (requires on-site work from an Insulet office at least 1x/week; may work remotely other days). Apply tot his job