Job Description
Job description
We’re seeking an organised, detail-oriented Admin & Operations Assistant to manage cleaning bookings on Saturdays and Sundays, with an additional half-day for a meeting with the Operations Manager. You’ll be the hub connecting clients, cleaners, and management.
- Key Responsibilities:
- Allocate and manage cleaners for each booking
- Confirm job details and communicate with clients
- Track payments and booking status
- Manage cancellations, last-minute changes, and urgent issues
- Update CRM and scheduling systems with accurate records
- Provide support to recruitment and onboarding when required
- What You’ll Bring:
- Excellent communication skills (WhatsApp, email, phone)
- Strong time-management and organisation
- Attention to detail and high accuracy in record-keeping
- Calm and solutions-focused under pressure
- Ability to work independently and manage multiple priorities
- Positive, proactive, and flexible approach
- Job requirements
- At least 3 years’ experience in administration, operations, or scheduling
- Familiarity with CRM, ATS, or booking/scheduling systems
- Proficient in Microsoft Outlook and Excel
- Confident communicating via WhatsApp, email, and phone
- Strong attention to detail and accurate record-keeping
- Must have a reliable laptop, stable internet, and quiet workspace
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Original job Weekend Admin / Operations Assistant posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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