Job Description
At arenaflex, we're committed to delivering exceptional customer experiences and streamlining our claims coordination processes. As a key member of our remote team, the Customer Service and Data Entry Representative will play a vital role in providing administrative and staff support services to our claims coordination team. If you're a detail-oriented, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity. About arenaflex arenaflex is a leading provider of innovative solutions in the [industry/field].
Our mission is to empower individuals and organizations to achieve their goals through cutting-edge technology, exceptional customer service, and a culture of collaboration and innovation. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace where everyone feels valued, respected, and empowered to succeed. Job Summary As a Customer Service and Data Entry Representative, you will be responsible for providing a wide range of administrative and staff support services to our claims coordination team.
This role requires strong attention to detail, excellent communication skills, and the ability to work independently in a remote setting. If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Key Responsibilities * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to support business decisions * Provide exceptional customer service to internal and external stakeholders * Collaborate with the claims coordination team to resolve issues and improve processes * Maintain accurate and up-to-date records and files * Participate in training and professional development programs to enhance skills and knowledge Essential Qualifications * High school diploma or equivalent * 6 months to 1 year of work experience in a related field * Basic computer and typing skills (at least 40 wpm) * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently in a remote setting * Willingness to submit to a background investigation and provide proof of work authorization Preferred Qualifications * Experience in data entry, customer service, or a related field * Knowledge of claims management systems and processes * Certification in customer service or a related field * Experience working in a remote or virtual environment * Proficiency in bolthires Office and other software applications Benefits At arenaflex, we offer a comprehensive benefits package to support the health, well-being, and career growth of our employees.
Our benefits include: * Competitive salaries and bonuses * Medical, dental, and vision plans * Life and accident insurance * 401(K) and employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours and remote work options * Training and professional development programs * Matching gift program and other employee recognition initiatives Work Environment and Culture As a remote employee, you will have the flexibility to work from the comfort of your own home or office.
Our team is committed to creating a culture of collaboration, innovation, and inclusivity. We value diversity, equity, and inclusion and strive to create a workplace where everyone feels valued, respected, and empowered to succeed. Equal Employment Opportunity arenaflex is an equal employment opportunity employer and does not discriminate against any applicant or employee based on race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic.
We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business. If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please and resume/CV online to be considered. We look forward to reviewing your application and learning more about your qualifications and experience.
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