Job Description
Job Summary: At arenaflex, we're committed to delivering exceptional customer experiences and providing top-notch pharmacy services. As an Experienced Full Stack Pharmacy Customer Service Associate, you'll play a vital role in ensuring our customers receive the best possible care and support. If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are eager to learn and grow, we want to hear from you! About arenaflex: arenaflex is a leading healthcare company dedicated to providing innovative solutions and exceptional customer experiences.
Our team of passionate professionals is committed to making a positive impact in the lives of our customers and communities. As a remote team member, you'll have the flexibility to work from the comfort of your own home while still being part of a dynamic and supportive team. Key Responsibilities: * Models and conveys a particular and great client experience, registering deals on relegated sales register, and providing clients with considerate, fair, agreeable, and proficient checkout administration.
* As per state and government guidelines, helps the drug specialist, under direct management, in the act of drug store, utilizing drug store frameworks to acquire patient and medication data and cycle remedies. * Draws in clients and patients by hello them and offering help with items and administrations, settle client issues and answers inquiries to guarantee a positive client experience. * Models and offers client support best practices with all colleagues to convey a particular and brilliant client experience, including relational propensities (e.g., welcoming, eye to eye connection, graciousness, and so on) and arenaflex administration qualities (e.g., offering assistance proactively, recognizing needs, overhauling until fulfilled, and so on).
* Provides clients gracious, well disposed, quick, and effective help, prescribes things available to be purchased to client and suggests exchange up as well as sidekick things. * Registers client buys on doled out sales register, collects cash and disseminates change as mentioned; processes voids, returns, postponements, discounts, and trades depending on the situation. * Keeps counters and retires spotless and very much promoted, takes stock, and keeps up with records, checks in and costs stock as required or as coordinated by senior supervisor or imparted by the shift chief.
* Performs obligations as relegated by Drug store Director, Staff Drug specialist and
Senior supervisor including using drug store frameworks to enter patient and medication data, guaranteeing data is placed accurately, filling remedies by recovering, counting and pouring drug drugs, confirming medication is right, and checking for potential collaborations. * Reports, right away, remedy mistakes to drug specialist on the job and sticks to Organization strategies and methods corresponding to drug store blunders and the Quality Improvement Program.
* Audits and follows the arenaflex Co. Drug store Governing set of rules, rigorously sticks to the arenaflex strategy in regards to Honest intentions Apportioning during all appropriate remedy administering exercises. * Handles calls that don't need individual consideration of the drug specialist, including those to doctors. * Processes (revises and resubmits) manual cases for outsider program remedy administrations in a convenient and productive way, and performs other administrative obligations, as relegated by the Drug store Director.
* Helps and supports Drug store Division on stock administration exercises, for example, requesting, unloading, checking and putting away shipment of drugs, keeps up with information on Organization resource security methods, and records claims for distribution center overages (stock got, yet not charged), deficiencies (stock charged, yet not got), request blunders or harmed products including Rx drugs. * Guarantees consistence with state and neighborhood regulations in regards to managed items (e.g., cocktails and tobacco items).
* Builds and keeps up with shows, including limited time, occasional, super designs, and deal stock, finishes resets and corrections as coordinated. * Helps with division of food things (e.g., crude food sources from pre-cooked) and item position as determined by strategies/methods (e.g., crude and frozen meats on base retires). For consumable things, aids stock revolution, involving the earliest in, earliest out technique and restock outs. * Has working information on store frameworks and store hardware, gives client support in the photograph region, including advanced identification photograph administration, banner print and imaginative machine, intriguing sell of special photograph items.
* Takes on web get obligations (screens orders in Picture Care Additionally, takes care of requests (pick things), conveys requests to clients as they show up at store). * Helps with outside and inside upkeep by guaranteeing perfect, flawless, deliberate store condition and appearance. * Consents to all organization arrangements and techniques; keeps up with deferential associations with colleagues. * Finishes extraordinary tasks and different undertakings as alloted. Essential
Qualifications: * Bachelor Degree * Conversant in perusing, composing, and communicating in English (Besides in Puerto Rico) * Eagerness to work adaptable timetable, including nights and end of the week hours Preferred
Qualifications: * Half year of involvement with a retail climate * Earlier work insight with arenaflex * Great numerical abilities so they can fill remedies precisely, including counting, estimating and gauging prescriptions * Great PC abilities * Information on store stock control * PTCB confirmation Skills and Competencies: * Excellent customer service skills * Strong communication and interpersonal skills * Ability to work in a fast-paced environment * Attention to detail and accuracy * Ability to multitask and prioritize tasks * Strong problem-solving skills * Ability to work independently and as part of a team * Basic computer skills and knowledge of store systems
Career Growth Opportunities and Learning
Benefits: * Opportunities for career advancement and professional growth * Comprehensive training and development programs * Access to cutting-edge technology and tools * Collaborative and supportive work environment * Opportunities for continuing education and professional certifications Work Environment and Company Culture: * Remote work opportunities with flexible scheduling * Collaborative and supportive work environment * Opportunities for professional growth and development * Comprehensive benefits package, including health insurance, retirement plan, and paid time off * Access to cutting-edge technology and tools * Opportunities for continuing education and professional certifications
Compensation, Perks, and
Benefits: * Competitive hourly rate of $25/hour * Comprehensive benefits package, including health insurance, retirement plan, and paid time off * Opportunities for professional growth and development * Access to cutting-edge technology and tools * Opportunities for continuing education and professional certifications : If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we want to hear from you!
to of passionate professionals and take the first step towards a rewarding career with arenaflex.
Ready to Apply?
Don't miss out on this amazing opportunity!
🚀
Apply Now