Job Description
Position: Sr. Business Partner, Field Alliance Operations (Remote) Crowd Strike, Inc. Full time R25812 As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.
We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the
Role:
The
Senior Business Partner role under Field Alliances Operations will be responsible for day-to-day operations supporting the rapidly growing Crowd Strike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team.
This role will have an emphasis on managing strong Salesforce data and partner program integrity with an emphasis on our partner facing processes. While providing a seamless Crowd Strike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. What You'll Do: • Partnering with Alliances leaders and their team with emphasis to assist with Channel strategy and data led insights into trends, gaps and opportunities to execute the plan.
• Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams. • Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis. • Advising on process enhancements and liaising with IT and capability teams. • Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future. • Participating in the Annual Planning Process, including territory alignment and quota setting.
• Investigating and Resolving Commissions issues escalated by the Comp Team. • Instituting best practices and scalable processes, including data flow. • Participating in Partner Account Planning. • Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners. • Implementing new processes and process enhancements within the Americas. • Training shared services team and acting as a point for escalation.
What You'll Need: • Bachelor's degree • Minimum 5 years of (Partner / Channel) Operations experience • Strong analytical background and ability to flush out anomalies • Be a self-starter, detail and process oriented, and operationally minded • Have excellent presentation, communication, and influencing skills, with strong business partnership experience • Expertise in business applications including Excel, PowerPoint, Salesforce, Tableau, and Clari, with demonstrated ability to work with large data sets.
• Ability to work in a fast-paced environment and manage through ambiguity and change • Curious minded and willingness to constantly improve experience for our partners and internal teams • Ability to optimize and prioritize tasks, be a team player, and influence cross functionally #LI-CL1 #LI-
Remote Benefits of Working at Crowd Strike: • Remote-friendly and flexible work culture • Market leader in compensation and equity awards • Comprehensive physical and mental wellness programs • Competitive vacation and holidays for recharge • Paid parental and adoption leaves • Professional development opportunities for all employees regardless of level or role • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections • Vibrant office culture with world class amenities • Great Place to Work Certified™ across the globe Crowd Strike is proud to be an equal opportunity employer.
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