Job Description
Introduction to arenaflex At arenaflex, our purpose is to help protect the world where we live, work, and play. As a leader in our industry, we have a full-service Customer Contact Center dedicated to providing exceptional service and support to our customers. Our team is passionate about delivering top-notch experiences, and we're looking for a talented Part Time Customer Service Representative to. As a remote opportunity, you'll have the flexibility to work from the comfort of your own home, with a schedule of 20-25 hours per week.
About the Role As a Part Time Customer Service Representative at arenaflex, you will be the key to providing our customers with service and product information, resolving inquiries, and developing positive business relationships. Your exceptional communication skills, ability to work independently, and passion for delivering outstanding customer experiences will make you a valuable asset to our team. Key Responsibilities: Manage and resolve customer inquiries by using available resources to research required information Update job knowledge by studying changes as released by the field and participate in educational opportunities Accurately process payments and answer billing inquiries Influence customers to recognize the value in remaining or becoming an arenaflex customer and offer solutions that meet their current needs Develop and maintain positive business relationships with customers Handle customer information responsibly and ensure customers' privacy as per FCC regulations What We Offer At arenaflex, we're committed to providing our employees with a supportive and dynamic work environment that fosters growth and development.
As a Part Time Customer Service Representative, you can expect: Variety of schedules (including nights and/or weekends) to fit your lifestyle A comprehensive two-week quality training program that equips you with the skills and knowledge to be successful Ongoing training to grow professionally and stay up-to-date with industry developments Competitive pay and incentives, including $14/hour plus 3% sales commission 401(k) plan with company match and employee stock purchase plan Currently, all work-from-home opportunities, providing you with the flexibility to work from anywhere About arenaflex Founded with a commitment to excellence, arenaflex is a national residential and business service provider dedicated to delivering the most accurate, comprehensive, and efficient services to our customers.
As the industry leader, we value PEOPLE, PROGRESS, and PROFESSIONALISM, and we're proud of our recession-resistant business model, sustained profitable growth, and strong management. As a subsidiary of a financially stable and growing organization, we offer a high-energy, fun, and collaborative work environment with a high-performing inbound lead generation strategy. Requirements To be successful as a Part Time Customer Service Representative at arenaflex, you'll need: Ability to pass a drug screen and background check Must pass pre-employment skill set assessment High School/GED or better 1-2 years of experience in service-based, remodeling, or construction industry sales (preferred) 1-2 years of sales experience (preferred) 1-2 years of direct sales/phone sales in or out of a call center environment (preferred) Essential Skills and Competencies: Business Development Dependability Oral Communication Scheduling Multitasking Customer Focus Computer skills Behaviors and Motivations: Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest Detail-Oriented: Capable of carrying out a given task with all details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or integrity Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work Self-Starter: Inspired to perform without outside help Financial: Inspired to perform well by monetary reimbursement
Career Growth and Development At arenaflex, we're committed to helping our employees grow and develop in their careers.
As a Part Time Customer Service Representative, you'll have access to ongoing training, coaching, and mentorship to help you succeed in your role and advance in your career. We offer a range of career paths and opportunities for advancement, and we're dedicated to helping you achieve your professional goals. Work Environment and Company Culture At arenaflex, we're proud of our high-energy, fun, and collaborative work environment. Our team is passionate about delivering exceptional customer experiences, and we're committed to making a positive impact in our community.
We offer a range of perks and benefits, including flexible scheduling, remote work opportunities, and a comprehensive benefits package. We're an equal opportunity employer, and we're dedicated to creating a diverse and inclusive work environment that values and respects all employees. Compensation and Benefits At arenaflex, we offer a competitive compensation and benefits package that includes: Competitive hourly rate of $14/hour plus 3% sales commission 401(k) plan with company match Employee stock purchase plan
Comprehensive benefits package, including medical, dental, and vision coverage Flexible scheduling and remote work opportunities Ongoing training and development opportunities Conclusion If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to as a Part Time Customer Service Representative.
At arenaflex, we're committed to helping our employees succeed and grow in their careers, and we offer a range of benefits and perks to support your well-being and success. Don't miss out on this opportunity to join a dynamic and growing organization – !
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