Job Description
Join arenaflex's dynamic team as a
Remote Outbound Call Center Representative, where you'll play a vital role in delivering exceptional customer experiences and driving sales growth. As a leading provider of top-notch services, arenaflex is committed to excellence and innovation, and we're seeking individuals who share our passion for delivering outstanding results. Position Overview As an Outbound Call Center Representative, you'll be responsible for handling a high volume of outbound calls, averaging 60 to 80 per hour, following a structured script.
You'll also assist inbound inquiries from customers seeking insurance quotes, matching callers with suitable insurance companies. Your strong communication skills and ability to thrive in a dynamic environment will enable you to meet and exceed targets, while providing exceptional customer service. Location
This is a remote position, and candidates must be local to Memphis, TN, and available to work during the hours of M-F 7a-9p and occasional Saturdays in the Central Time Zone. arenaflex offers a flexible work environment that allows you to balance your work and personal life while delivering exceptional results.
Responsibilities * Make outbound calls to prospective clients using provided scripts * Engage with prospects in a professional and courteous manner * Clearly communicate product/service features and benefits * Qualify leads and set appointments for sales representatives * Maintain accurate records of interactions in the CRM system * Meet or exceed daily/weekly call quotas and performance metrics Requirements * Previous experience in outbound call centers or telemarketing is highly preferred * Excellent verbal communication skills and phone etiquette * Ability to follow scripts while also adapting to customer responses * Strong persuasion and negotiation skills * High level of self-motivation and resilience * Proficiency in using CRM software and other call center tools Benefits * Remote work opportunity * Comprehensive training and ongoing support * Opportunity for career growth and advancement within arenaflex * Work in a collaborative and supportive team environment What We Offer At arenaflex, we're committed to providing a work environment that's both challenging and rewarding.
As an Outbound Call Center Representative, you'll have the opportunity to: * Develop your skills and expertise in a dynamic and fast-paced environment * Work with a talented team of professionals who share your passion for delivering exceptional results * Enjoy a comprehensive benefits package, including major medical, dental, vision, 401k, and statutory sick pay * Participate in ongoing training and development programs to enhance your skills and career prospects * Enjoy a flexible work environment that allows you to balance your work and personal life
Why Join arenaflex?
arenaflex is a leading provider of top-notch services, and we're committed to excellence and innovation. Our team is passionate about delivering exceptional results, and we're seeking individuals who share our passion. As an Outbound Call Center Representative, you'll have the opportunity to: * Work with a talented team of professionals who share your passion for delivering exceptional results * Develop your skills and expertise in a dynamic and fast-paced environment * Enjoy a comprehensive benefits package, including major medical, dental, vision, 401k, and statutory sick pay * Participate in ongoing training and development programs to enhance your skills and career prospects * Enjoy a flexible work environment that allows you to balance your work and personal life If you're a motivated individual with a passion for telemarketing and generating leads, we want to hear from you!
and take the first step towards an exciting career journey with arenaflex. Equal Opportunity Employer arenaflex is proud to be an Equal Opportunity Employer. We believe in people, and we're committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
Pay Transparency Policy arenaflex is committed to transparency in our compensation practices. We believe that our employees should be fairly compensated for their work, and we're committed to providing a fair and equitable compensation package. For more information about our pay transparency policy, please visit our website. Accommodations for Individuals with Disabilities arenaflex is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
E-Verify Program arenaflex participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program and how it works. About arenaflex arenaflex is a leading provider of top-notch services, and we're committed to excellence and innovation. Our team is passionate about delivering exceptional results, and we're seeking individuals who share our passion. arenaflex was founded on the principles of connecting great companies with outstanding talent, and we're committed to providing a work environment that's both challenging and rewarding.
Founder and CEO arenaflex was founded by Janice Bryant Howroyd, a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that's committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd's commitment to excellence has grown arenaflex to 33 countries, with over 17,000 clients and more than 2,800 employees. Career Growth Opportunities arenaflex offers a range of career growth opportunities, from training and development programs to promotions and career advancement.
As an Outbound Call Center Representative, you'll have the opportunity to develop your skills and expertise in a dynamic and fast-paced environment, and to work with a talented team of professionals who share your passion for delivering exceptional results. If you're a motivated individual with a passion for telemarketing and generating leads, we want to hear from you! and take the first step towards an exciting career journey with arenaflex.