Job Description
Greenheck Group is a global leader in air movement and ventilation, known for its innovative and environmentally responsible manufacturing of commercial HVAC systems. As an Application Engineer I, you will provide technical application support, quote special product designs, and present training programs for customers, while developing solutions for basic product applications under supervision. Responsibilities Provide assistance to product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application Develop and communicate solutions for basic product applications under direct supervision Gather information and provide resolution to complex field problems.
May include travel for onsite support Understand and interpret industry codes and standards to determine product needs and requirements Assist with highlighting and communicating key selling points of our current products for delivery to our sales teams and customers Identify opportunities for process improvement and work to implement where applicable Become familiar with the competitor's products and apply this knowledge to the company's advantage Organize and present trainings to internal and external customers both onsite and offsite May assist with offsite events including planning, set-up, and basic customer interactions Develop awareness of industry related associations and their purpose May provide mentoring, training, indirect supervision of other team members, or may have direct reports Basic understanding of rep network and sales channel Manage basic individual projects in accordance with predetermined completion dates Document service calls to record data on product questions and field issues Minimum travel is required Skills 0-2 years of relevant work experience in engineering required 4 Year / bachelor's degree in engineering required Benefits Health & Family Support Financial Security Learning & Development Rewards & Recognition Wellbeing & Mental Health Work-Life Balance Fun Perks Company Overview Greenheck Group manufactures commercial air movement, control, and conditioning equipment.
It was founded in 1947, and is headquartered in Schofield, Wisconsin, USA, with a workforce of 5001-10000 employees. Its website is