Job Description
Are you ready to embark on a new career journey with a forward-thinking global organization that prioritizes people-first, inclusive culture and genuine belonging? Do you want to join a company that consistently earns prestigious awards for being the "World's Best Workplaces," "Happiest Employees," and "Best Companies for
Career Growth"? If so, a remote Customer Service Representative position at arenaflex is the perfect opportunity for you! About arenaflex arenaflex is a global organization that empowers individuals to reimagine their careers and develop meaningful relationships with their colleagues.
With a diverse team from over 70 countries, we're united in our mission to provide exceptional customer experiences and tech-powered innovation to the world's best-known brands. Our continued growth has created a demand for talented game-changers like you to join our purpose-driven team. Career Growth and Personal Development
This is a fantastic "work from home" opportunity that will allow you to develop new skills, build lasting relationships, and grow both personally and professionally. arenaflex provides comprehensive training, cutting-edge technologies, and ongoing support to ensure your success.
Plus, with a strong focus on internal promotions, about 80% of our managers and leaders have been promoted from within! To further support your growth, we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career aspirations. What You Will Do in
This Role As a Customer Service Representative working from home, you will: * Provide inbound customer support using a call flow guide * Help customers resolve basic technical issues * Track, document, and retrieve information in databases * Offer additional products and/or services * Deliver expert customer experiences with a smile
Your Qualifications To succeed in this role, you'll need to possess a unique blend of skills, integrity, knowledge, and compassion.
Other qualifications for our Customer Service Representative (Remote) role include: * Must be a recent Ultimate Medical Academy Graduate * 1+ year of customer service experience * Some positions may require an associate degree or higher and/or a 2-year medical certification * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States or have a valid U.S.
address for residence What's in It for You arenaflex is committed to investing in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. In this role, you'll enjoy: * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more Reimagine the Best Version of You!
If this opportunity resonates with you, we want to hear from you! and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice." Location: USA, OH, Work-at-Home Language Requirements: English Time Type: Full time Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: - English ( - Spanish ( To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here.
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