Job Description
At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision of making a lasting difference in the world. We're seeking an experienced Data Entry Clerk to and play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.
If you're a detail-oriented individual with excellent communication skills and a passion for making a difference, we encourage you to apply for this exciting opportunity. Position Overview As a valued member of our team, the Data Entry Clerk will be responsible for maintaining accurate and up-to-date records, ensuring compliance with program guidelines, and providing exceptional support to our program staff. This is a remote work opportunity, and we're looking for a highly motivated and organized individual who can work independently and collaboratively as part of our team.
Essential Duties And Responsibilities * Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. * Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. * Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. * Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
* Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. * Assist with various clerical duties, such as filing, mailings, phone coverage, etc. * Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. * Attend all required staff meetings, supervision, training, and contractual meetings. * Participate in mandatory agency training and other relevant professional development activities.
* Ensure strict confidentiality is maintained in all aspects of the role. * Perform related work as required. Required Qualifications And Skills * Associate degree or equivalent professional experience. * Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. * Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
* Bilingual in Spanish preferred. * Excellent communication and organizational skills. * Ability to work independently and collaboratively as part of a team. * Strong attention to detail and ability to maintain confidentiality. * Proficiency in bolthires Office and bolthires Suite. * Familiarity with database management systems, including Monday.com. Why Join arenaflex? At arenaflex, we're committed to creating a workplace that values your well-being and personal growth. We offer a range of fantastic benefits, including: * Health, Dental, FSA, and Vision Insurance:
Comprehensive coverage to take care of your well-being.
* Paid Time Off (PTO): Generous time off to relax and recharge. * Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle. * Student Loan Forgiveness: We're here to help ease your student loan burden. * Tuition Remission: Invest in your education with our tuition remission program. * Employer-Sponsored Retirement: Secure your future with our retirement plan contributions. * Pet Insurance: Ensure your furry friends receive the best care. * Employee Discounts: Access exclusive discounts and perks.
What We Offer * A dynamic and supportive work environment. * Opportunities for professional growth and development. * A chance to make a meaningful difference in the community. * A competitive salary and benefits package. * A flexible work schedule that suits your lifestyle. If you're a motivated and organized individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We can't wait to hear from you!
Equal Employment Opportunity arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that values diversity, equity, and inclusion.