Job Description
About the position Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively.
Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly. Responsibilities • Create and edit legal documents to client specifications using applicable software. • Transcribe tapes, scan, and clean documents, and convert documents to/from different file formats. • Recover/restore corrupted document files when needed. • Handle sensitive and/or confidential documents and information.
• Communicate with managers and supervisors on job or deadline issues. Requirements • High school diploma or equivalent required. Higher level education preferred or equivalent work experience. • Minimum 3 years' experience preferably in a legal, banking or large corporate environment. • Document production, word processing experience preferred. • Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills. • Adept with other software programs for editing and/or creating documents.
• Knowledge of a legal timekeeping or job tracking system is preferred. • Ability to work in a fast-paced, team environment, working both independently and collaboratively. • Ability to prioritize work, balance projects and meet deadlines in a timely manner. • Strong attention to detail with good organizational skills and emphasis on accuracy and quality. • Ability to handle sensitive and/or confidential documents and information. • Ability to make independent decisions that conform to business needs and policy.
• Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level. • Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure. • Must be self-motivated with positive can-do attitude. • Proven customer service skills are required to create, maintain and enhance customer relationships. • Must be able to interact effectively with multi-functional and diverse backgrounds.
Benefits • Pay: $18.40 - $19.37/hour + 10% shift differential Apply tot his job