Job Description
At arenaflex, we're dedicated to fostering a dynamic and inclusive work environment that empowers our team members to excel in their roles. As a leading organization in the industry, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. We're now seeking an experienced Funding Associate – Customer Service Representative to in a remote capacity. About arenaflex arenaflex is a forward-thinking organization that prides itself on its commitment to excellence, innovation, and customer satisfaction.
With a strong presence in the industry, we've established ourselves as a trusted partner for businesses and individuals alike. Our team is comprised of talented professionals who share a passion for delivering exceptional results and making a meaningful impact. Key Responsibilities As a Funding Associate – Customer Service Representative at arenaflex, you'll play a vital role in ensuring the seamless processing and finalization of retail and lease agreements from various dealerships. Your adaptability, attention to detail, and ability to multitask will be essential in navigating a dynamic setting with evolving rules, regulations, and policies.
Key responsibilities include: * Scrutinizing and authenticating retail and lease paperwork to ensure precision and adherence to arenaflex policies, established criteria, credit conditions, and state/federal laws. * Managing incoming calls from dealerships during peak hours to resolve pending matters as necessary. * Actively engaging in coaching sessions and training to collaboratively devise solutions that improve individual and collective departmental performance. * Fulfilling other assigned duties as required.
Essential Qualifications To succeed in this role, you'll need to possess the following essential qualifications: * Proficient in both written and verbal communication * Aptitude for numerical analysis and calculations * Self-driven and proactive * Detail-oriented, emphasizing accuracy and high-quality output * Capable of multitasking and quick responses in a fast-paced team setting * Advanced problem-solving abilities * Ability to swiftly absorb and implement feedback * Capacity to work effectively under pressure Preferred Qualifications While not essential, the following qualifications would be advantageous in this role: * Experience in a similar funding or customer service role * Knowledge of industry-specific regulations and policies * Familiarity with arenaflex's systems and processes * Strong analytical and problem-solving skills * Ability to work independently with minimal supervision Skills and Competencies To excel in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Strong analytical and problem-solving abilities * Ability to multitask and prioritize tasks effectively * Detail-oriented and accurate in your work * Proactive and self-driven, with a strong work ethic * Ability to work effectively under pressure and meet deadlines * Strong technical skills, including proficiency in bolthires Office and other relevant software
Career Growth Opportunities and Learning Benefits At arenaflex, we're committed to supporting the growth and development of our team members.
As a Funding Associate – Customer Service Representative, you'll have access to: * Ongoing training and coaching to enhance your skills and knowledge * Opportunities for career advancement and professional growth * A dynamic and inclusive work environment that fosters collaboration and innovation * A comprehensive benefits package, including health insurance, retirement plans, and paid time off Work Environment and Company Culture arenaflex is a remote-friendly organization that values flexibility and work-life balance.
As a Funding Associate – Customer Service Representative, you'll have the opportunity to work from the comfort of your own home, with access to all the necessary tools and resources to succeed. Our company culture is built on the principles of: * Inclusivity and diversity * Collaboration and teamwork * Innovation and creativity * Excellence and customer satisfaction
Compensation, Perks, and Benefits As a Funding Associate – Customer Service Representative at arenaflex, you'll receive a competitive salary of $18 per hour, with opportunities for career advancement and professional growth.
You'll also have access to a comprehensive benefits package, including: * Health insurance * Retirement plans * Paid time off * Flexible work arrangements * Professional development opportunities If you're a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you! Equal Employment Opportunity arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Ready to Apply?
Don't miss out on this amazing opportunity!
🚀
Apply Now