Job Description
RAPP is a global, next-generation precision marketing agency looking for a Content Author to join their Creative team. The role focuses on transforming content creation across CRM and omnichannel platforms, emphasizing collaboration and innovation to deliver personalized experiences at scale. Responsibilities Assemble content at scale using modular design systems and content matrices across CRM, email, landing pages, and other platforms Curate, crop, and adapt brand assets from client libraries (e.g., Asset IQ) for multiple contexts and audiences Leverage AI tools to generate, refine, and edit copy while ensuring consistency with client voice and tone Inject highly effective content that embraces Brand nuance into content matrix-based content inside RAPP’s proprietary E-MILL system ready for QA and deployment Ensure accessibility, brand compliance, and attention to detail across all deliverables Collaborate closely with Creative, Strategy, Data, and Technology teams to align outputs with creative intent and audience needs Identify opportunities for new modules, templates, or system improvements that support scale and efficiency Serve as a bridge between creative concept and technical execution, ensuring nothing is lost in translation Skills 1–3 years of experience in creative production, digital marketing, CRM, or design system-driven work (agency or brand-side) Strong visual eye for composition, layout, and brand alignment Ability to write and edit short-form copy, with comfort using AI as a creative tool Familiarity with HTML/CSS and digital QA practices (does not require full developer expertise) Comfort with workflow and project management tools such as Workfront, Jira, or equivalent Ability to think in systems and modular content structures (atoms, modules, templates) High attention to detail, strong organizational skills, and the ability to work independently on focused projects Benefits Health/vision/dental insurance 401(k) Stock options Healthcare & Dependent Flexible Spending Accounts Vacation Sick, and personal days Positive activism days Paid parental leave Disability benefits Company Overview RAPP is a customer experience agency.
It is a sub-organization of DAS Group. It was founded in 1965, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is