Job Description
At arenaflex, we're dedicated to providing innovative solutions for the ever-evolving financial industry. As a leading organization, we're committed to fostering a culture of excellence, diversity, and inclusion. We're now seeking an experienced Data Entry Specialist to join our remote team and contribute to the success of our investment operations. Job Summary: As a Data Entry Specialist at arenaflex, you'll play a critical role in ensuring the accuracy and efficiency of our daily reconciliation, trade, and transfer activities.
You'll be responsible for processing exchange buy and sell transactions, identifying and addressing breaks between TD Ameritrade and our fund business or transfer representatives. This role also involves handling corporate activity events, settling and reconciling transfer activity, and processing and reconciling returns activity. You'll work closely with our Retail and Institutional Company Teams, as well as external partners, to ensure seamless communication and collaboration. Key Responsibilities: * Process exchange buy and sell transactions in customer profiles, recognizing and addressing breaks between TD Ameritrade and the fund business or transfer representatives * Handle corporate activity events, including settling and reconciling transfer activity and processing and reconciling returns activity * Conduct research on complex or escalated issues, perform testing and validation of new innovation improvements and vendor changes * Complete projects in Investing, Dividends, Transfers, Reconciliation, and Corporate Actions that directly impact the Client/Advisor account * Analyze and refine client purchases to ensure accuracy and prevent account attrition, client dissatisfaction, and/or liability for arenaflex * Communicate primarily with Retail and Institutional Company Teams through email, phone, Slack, Outlook, and Salesforce * Collaborate with TD Ameritrade Cleaning in daily interactions with fund companies, transfer brokers, opposite organizations, and other external business partners Tasks Analysis: * Review membership deals or transactions requests * Identify client/Advisor level exceptions * Meet regulatory commitments (e.g., 2340 and 15C3-3) * Settle Business, Dividend, and Transfer Breaks * Reconcile around BOS and Fund Companies * Evaluate and analyze relevant tax code and correct tax coding errors * Resolve internal/external system enhancements or concerns * Identify and remediate breaks between TDA, the Fund, etc.
* Deliver method or innovation solution choices to Control * Remediate transmission problems with the Fund or Contra Agency * Provide customer or organization companion service, answering questions related to Fund specific requirements/eligibility * Expedite client requests or remediate not in good order concerns by providing act on Choice Investment moves * Timely and accurate completion of client investing and returns requests Essential
Qualifications: * High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred * 1-2 years of experience in data entry, investment operations, or a related field * Strong understanding of investment products, including stocks, bonds, and mutual funds * Proficiency in bolthires Office, particularly Excel, and experience with Salesforce * Excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a remote team * Strong attention to detail and ability to maintain accuracy and efficiency in a fast-paced environment * Ability to work in a dynamic environment with changing priorities and deadlines Preferred
Qualifications: * Experience with TD Ameritrade or a similar investment platform * Knowledge of regulatory requirements, such as 2340 and 15C3-3 * Familiarity with tax coding and reconciliation processes * Experience with data analysis and reporting tools, such as Excel and Salesforce * Certification in a related field, such as Series 7 or Series 66 Skills and Competencies: * Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues * Excellent communication and interpersonal skills, with the ability to work effectively with internal and external stakeholders * Strong attention to detail and ability to maintain accuracy and efficiency in a fast-paced environment * Ability to work independently and collaboratively as part of a remote team * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Ability to adapt to changing priorities and deadlines in a dynamic environment
Career Growth Opportunities and Learning
Benefits: * arenaflex is committed to providing ongoing training and development opportunities to support your career growth and success * Collaborate with experienced professionals in the investment industry to gain valuable insights and knowledge * Participate in regular team meetings and training sessions to stay up-to-date on industry trends and best practices * Opportunities for advancement and career growth within the company Work Environment and Company Culture: * arenaflex is a remote-friendly company, offering flexible work arrangements to support work-life balance * Collaborative and inclusive work environment, with a focus on diversity, equity, and inclusion * Opportunities for professional development and growth, with a commitment to employee well-being and satisfaction * Recognition and rewards for outstanding performance and contributions to the company
Compensation, Perks, and
Benefits: * Competitive salary and benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Flexible work arrangements and remote work options * Professional development opportunities and training * Recognition and rewards for outstanding performance and contributions to the company : If you're a motivated and detail-oriented individual with a passion for the investment industry, we encourage you to apply for this exciting opportunity.
Please submit your resume and cover letter to. We look forward to hearing from you!
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