Job Description
At arenaflex, we're on a mission to revolutionize the way people live, work, and interact with their healthcare providers. As a leading American pharmaceutical retailer and company, we're committed to delivering exceptional customer experiences and providing unparalleled access to healthcare services. We're seeking an experienced and highly skilled Full Stack Data Entry Specialist to as a Pharmacy Customer Service Associate. About arenaflex arenaflex is a well-established company with a rich history dating back to 1901.
Founded in Chicago, Illinois, we've grown to become one of the largest drug store chains in the United States. Our commitment to innovation, customer satisfaction, and community involvement has earned us a reputation as a trusted and reliable healthcare partner. With a diverse range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, and more, we're dedicated to making a positive impact on people's lives. Job Summary As a Pharmacy Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our pharmacy services.
You'll be responsible for providing top-notch customer support, processing prescriptions, managing inventory, and maintaining accurate records. If you're a detail-oriented, tech-savvy individual with excellent communication skills, we want to hear from you! Key Responsibilities * Provides exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner * Registers sales on assigned sales register, collects cash, and distributes change as needed; processes voids, returns, delays, discounts, and exchanges as required * Maintains accurate records, including patient and medication data, and ensures compliance with state and federal regulations * Assists pharmacists in processing prescriptions, filling remedies, and verifying medication accuracy * Performs administrative tasks, including data entry, reporting, and record-keeping * Maintains a clean and organized workspace, adhering to company standards and guidelines * Collaborates with colleagues to achieve team goals and objectives * Participates in ongoing training and professional development to enhance skills and knowledge Essential Qualifications * Bachelor's degree in a related field (e.g., pharmacy, healthcare, business) * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities * Strong attention to detail and accuracy in data entry and record-keeping * Proficiency in using computer systems and software applications (e.g., pharmacy management systems, bolthires Office) * Ability to work flexible hours, including nights and weekends Preferred Qualifications * Previous experience in a retail or healthcare setting * Familiarity with pharmacy operations and procedures * Strong numerical skills, with the ability to accurately count, measure, and weigh prescriptions * Proficiency in using inventory management systems and software * PTCB certification or willingness to obtain certification through our assigned PTCB training program Skills and Competencies * Excellent communication and interpersonal skills * Strong attention to detail and accuracy in data entry and record-keeping * Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities * Proficiency in using computer systems and software applications (e.g., pharmacy management systems, bolthires Office) * Strong numerical skills, with the ability to accurately count, measure, and weigh prescriptions * Ability to work flexible hours, including nights and weekends
Career Growth Opportunities and Learning Benefits At arenaflex, we're committed to helping our employees grow and develop their careers.
As a Pharmacy Customer Service Associate, you'll have access to ongoing training and professional development opportunities, including: * PTCB certification program * Ongoing training and education in pharmacy operations and procedures * Opportunities for advancement within the company * Access to our employee assistance program (EAP) for confidential counseling and support services * Participation in our wellness programs, designed to promote employee health and well-being Work Environment and Company Culture arenaflex is a dynamic and fast-paced work environment, with a strong focus on customer satisfaction and employee engagement.
As a Pharmacy Customer Service Associate, you'll be part of a collaborative team, working together to deliver exceptional customer experiences and achieve business objectives. Our company culture is built on values of innovation, integrity, and community involvement, with a commitment to making a positive impact on people's lives. Compensation, Perks, and Benefits As a Pharmacy Customer Service Associate, you'll enjoy a competitive salary and benefits package, including: * $25/hour salary * Health care benefits, including medical, dental, and vision insurance * Prescription drug discounts and employee assistance program (EAP) * Paid time off for holidays, vacations, and sick days * Retirement savings plans, including 401(K) matching contributions * Employee discounts on products and services sold in arenaflex stores * Opportunities for professional development and advancement within the company If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we want to hear from you!
to become a Pharmacy Customer Service Associate at arenaflex, and of dedicated professionals who are making a difference in people's lives.