Job Description
At arenaflex, we are committed to delivering exceptional customer experiences and providing top-notch pharmacy services to our valued customers. As a Pharmacy Customer Service Associate, you will play a vital role in ensuring that our customers receive the best possible care and support. We are seeking a highly skilled and motivated individual to in a remote data entry position, working from the comfort of their own home. About arenaflex arenaflex is a well-established American pharmaceutical retailer and company, founded in 1901 in Chicago, Illinois.
With a rich history and a commitment to excellence, we have grown to become one of the largest drug store chains in the United States. Our mission is to provide a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. Job Summary As a Pharmacy Customer Service Associate in our remote data entry position, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining accurate records.
You will work closely with our pharmacy team to ensure that our customers receive the best possible care and support. This is a full-time position, working 8 hours a day, with a competitive hourly rate of $25. Key Responsibilities * Provide exceptional customer service, greeting customers and offering assistance with products and services * Process prescriptions, including registering deals, collecting cash, and disseminating change as mentioned * Maintain accurate records, including patient and medication data, and cycle remedies * Work closely with our pharmacy team to ensure that our customers receive the best possible care and support * Perform administrative tasks, including processing voids, returns, delays, discounts, and trades * Take on web order responsibilities, including screening orders and processing requests * Maintain a clean and organized workspace, including counters and retail areas * Perform other duties as assigned by the Pharmacy Director, Staff Pharmacist, and
Senior Supervisor Essential Qualifications * Bachelor's degree in a related field * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong attention to detail and accuracy * Ability to work independently and as part of a team * Basic computer skills and knowledge of pharmacy software Preferred Qualifications * 6 months of experience in a retail environment * Previous experience working with bolthires * Strong numerical skills, including counting, measuring, and weighing prescriptions * Knowledge of store stock control and inventory management * PTCB certification Skills and Competencies * Excellent communication and interpersonal skills * Strong attention to detail and accuracy * Ability to work in a fast-paced environment and adapt to changing situations * Basic computer skills and knowledge of pharmacy software * Strong numerical skills, including counting, measuring, and weighing prescriptions * Knowledge of store stock control and inventory management * Ability to work independently and as part of a team
Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to providing our employees with opportunities for growth and development.
As a Pharmacy Customer Service Associate, you will have the opportunity to learn and develop new skills, including pharmacy software and inventory management. We also offer a range of training programs and resources to help you succeed in your role. Work Environment and Company Culture arenaflex is a dynamic and fast-paced work environment, with a strong focus on customer service and teamwork. We are committed to creating a positive and inclusive work culture, where our employees feel valued and supported.
As a remote data entry position, you will have the flexibility to work from the comfort of your own home, with the support of our team. Compensation, Perks, and Benefits * Competitive hourly rate of $25 * Flexible scheduling options * Paid time off for holidays, vacations, and sick days * Health care benefits, including medical, dental, and vision insurance * Prescription drug discounts * Employee assistance program (EAP) * Retirement plans, including 401(K) matching * Employee discounts on products and services sold in arenaflex stores * Professional development opportunities and training programs * Wellness programs and resources If you are a motivated and customer-focused individual with a passion for pharmacy services, we encourage you to apply for this exciting opportunity.
Please apply including your resume and a cover letter, to our online application portal.